Terms of service


Effective Date: [11/01/2026]

Welcome to Karanova Mart. By accessing or purchasing from our website, you agree to the following Terms and Conditions.

1. General Information

Business Name: Karanova Mart
Email: karanovamart@gmail.com
Address: SHOP-04, Avishkar Heights, Road No. 15, Jawahar Nagar, P.S Mango, Jamshedpur, East Singhbhum, Jharkhand – 831012, India

By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Products & Pricing

  • All products are subject to availability.

  • We reserve the right to modify prices without prior notice.

  • We try to display product colors and details accurately, but actual product color may slightly vary due to screen settings.

3. Orders & Payments

  • Orders will be confirmed only after successful payment (except Cash on Delivery orders).

  • We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.

  • In case of cancellation from our side, the paid amount will be refunded within 5–7 business days.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location.

  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

  • Customers must provide correct shipping details. Incorrect details may lead to failed delivery.

5. Cash on Delivery (COD)

  • COD is available on selected locations.

  • We reserve the right to confirm COD orders before dispatch.

  • Repeated fake or rejected COD orders may lead to account restriction.

6. Returns & Refunds

  • Returns are accepted only for damaged, defective, or wrong products.

  • Return requests must be made within 48 hours of delivery with proper unboxing video proof.

  • Refunds will be processed after product inspection.

  • Shipping charges are non-refundable unless the mistake is from our side.

7. Intellectual Property

All content on this website (logo, text, images, designs) belongs to Karanova Mart and cannot be copied or reused without permission.

8. Limitation of Liability

Karanova Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

We respect your privacy. Customer information is used only for order processing and communication. We do not sell customer data.

10. Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time without prior notice.

11. Contact Us

For any questions regarding these Terms & Conditions, contact us at:
📧 karanovamart@gmail.com